Create A Web Presence Like No Other

Frequently asked questions and responses

What does your agency do?

aWe are a full services business IT solution with a focus on secure site design, hosting and management. However we also offer project management support and in fact all of our processes for build and delivery utilize SCRUM methodology and our service and support processes are guided by ITIL

How much do your services cost?

aOur services price range various based upon the types of services that are needed. We partner with our customers to assess their needs and develop a comprehensive project plan with a cost analysis to ensure that cost options are always available and pricing is transparent

How long does it take to make a design?

aEvery client and opportunity is unique. We utilized project management methodologies to establish requirements, design the project, build the online presence, perform user acceptance testing, and then go-live. The complexity of each situation dictates the timeline

What does the design process look like?

aThe design process starts with a requirements assessment meeting. From there a draft is sketched and presented, features and functionality are discussed and mutually agreed upon, and then the build process can begin

Where are your offices?

aWe are headquartered in Columbus, Ohio but we employ a distributed workforce model that allows our team to live anywhere in the country that they so choose.

Where can I see your work?

aYou can head over to the portfolio page of our website to see some of our work

Contact Us

Contact us today with any inquires regarding the organization or how we can answer any questions that you may have


Please contact us for duplicate documentation of any kind. Please note that passwords are not stored and can only be reset. Please complete a password reset support ticket for password requests


Existing customers seeking support can utilize the ticket system that was shared with you upon the initial contract agreement. For general questions use the contact form

Office Hours

We are available for general business inquiries Monday through Friday from 7:00 am – 5:00 pm Eastern time. For existing customers experiencing an emergency please enter an emergency ticket with an emergency categorization.